In partnership with Blue Cross and Blue Shield of Illinois, participants have access to virtual medical services through MDLIVE.

Interactive Brochure

Learn more about activating your account, setting up a doctor visit and seeing a virtual visit in action using this interactive brochure.

MDLIVE is a virtual tool that allows for 24/7 access to a clinician for non-emergent conditions like:

  • allergies

  • cold/flu

  • ear problems

  • sore throat

  • and more

Participants can connect with a doctor using video chat or over the phone. Providers will evaluate the patient and recommend treatment, including a prescription (if appropriate). Learn more about MDLIVE

Note: Treatments that require hands on or face to face care to be provided effectively would not be appropriate or covered under telehealth. This would include services such as allergy injections/serums, chiropractic care, surgical procedures and diagnostic services (although a lab or x-ray could be ordered for a patient to be provided at a facility as part of a telehealth consultation), etc. For specific questions regarding virtual service coverage inclusions, contact Blue Cross Blue Shield of Illinois at 1-877-224-9598.

MDLIVE Behavioral Health

Use MDLIVE to speak with a licensed mental health provider from the privacy and comfort of your own home. Learn More ...

Cost of a Visit

The cost per visit for medical visits is $44 (deductible and/or coinsurance will apply).Costs for behavior health visits have a separate fee structure.

MDLIVE Overview

Learn more about this benefit:

Overview Video

Get Started

Activate your MDLIVE account now and schedule a consultation.There is no cost to activate your account.

Note: you have the option to wait in a virtual waiting room for an appointment or can schedule an appointment.

COVID-19 testing covered by Farm Credit Foundations Medical Plan - Learn More ...

Due to COVID-19, you may experience longer wait times when you choose the waiting room option.

Use MDLIVE to limit your exposure to germs and viruses

Download Mobile App

Use your mobile device to download the MDLIVE mobile app. You’ll see steps for the Google Play™ Store and the Apple™ App Store. You can also get the app from the Windows® Store.

Availability by State

Please note due to various state legislation, this service has limitations in Idaho, Montana, Oklahoma, New Mexico and Texas.

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