Employee Assistance Program


LifeWorks Overview

Learn more about this benefit:

Overview Video

LifeWorks is a nationwide confidential service that helps you manage your work and personal lives through a variety of services. The LifeWorks program offers support and referral services to fit a variety of employee needs and helps you identify issues and resolve them quickly.

LifeWorks is easy to use, and it can help with a quick question or find solutions to larger issues. LifeWorks consultants are trained to address a wide range of work/life issues and will provide practical advice, educational material including CDs booklets, tip sheets, and referrals to local and national resources.

Who Can Use LifeWorks?

LifeWorks is available to all employees, family members and anyone significant to the employee. EAP benefits end on the last day of the month following the employee’s termination of employment.

When to Use LifeWorks

Life is full of challenges and surprises, ups and downs, highs and lows. Get the help you need from LifeWorks.

Learn more about the services available

How to Use LifeWorks?

  • Phone Consultations

    • 888-319-7819

    • Unlimited 24 hour telephonic consultations

  • Web Research

  • Online Chat

  • In-Person Sessions

    • 5 face to face sessions

    • Video counseling is also available when appropriate

    • National network of licensed EAP counselors who perform face-to-face assessments and short-term problem resolution sessions. All EAP providers possess a master’s degree or higher, state licensure, EAP experience and five years or more of clinical experience. CEAP certification preferred

CareNow Feature using Cognitive Behavioral Therapy (CBT)

Get the help you need, the way you want it, anytime, anywhere – from LifeWorks on your mobile device or desktop. The CareNow program gives you specialized self-help resources based on the Cognitive Behavioral Therapy (CBT) framework. CareNow is as effective as traditional CBT while the user-friendly LifeWorks platform makes it convenient to get the support you need, when you need it. 

Guide for Managers

Bring out the best in the people you manage. This guide describes the tools and resources available to you through the LifeWorks program to help you bring out the best in the people you manage.

View Manager's Guide