Consumer Choice PPO Plan
Common Questions
Am I Required to use a PPO Provider?
You can see any medical provider you choose, in-network or out-of-network, and you do not need any referrals. However, when you choose a participating provider, you will typically receive plan-negotiated discounts in addition to a higher level of in-network benefits.
How Do I Know What My Medical Services Will Cost?
Ask your medical provider to submit a pre-determination to BCBSIL for specific plan coverage. You may also call BCBSIL customer service direct at 1-866-563-8366.
How Can I Get Another ID Card If I Lost Mine?
Print a replacement card at http://www.bcbsil.com/foundations.
What Do I do if I Am Having A Problem with a Medical Claim?
Check with BCBSIL or talk to your medical provider.
What if I Have Questions About My Medical Coverage?
Review your plan highlights on http://www.bcbsil.com/foundations. or
[link to Plan Description], or
Call BCBSIL at 1-866-563-8366